Repair & Refurbishment

Lifecycle Services

Our extensive facilities mean we can offer guaranteed refurbishment for your network, server and storage equipment, restoring it to manufacturer quality standards and extending its valuable life.

We offer a wide range of repair and upgrade services and contracts for your faulty, out-of-warranty routers, switches, firewalls and network equipment with a guaranteed 1-year warranty upon completion.

Repair & Refurbishment

Repair Services

Our ‘no fix, no fee’ independent network repair services allow you to extend the life of your faulty, out-of-warranty network equipment – a fast and affordable alternative to replacement. Our engineers have expertise across WAN, LAN, wireless, security and VOIP and can repair a wide range of equipment from routers through to most major network chassis.

Refurbishment

If you are looking to make your existing equipment last longer or validate it ready for use in a new location, we can provide a guaranteed refurbishment service for a wide range of network, server and storage equipment. Refurbished hardware not only offers up to 90% cost savings, but also retains its remaining value for longer.

 

Refurbishment Services

The Smartpac Portal

Our online portal gives simple access for customers to manage and view current, pending, expired or expiring contracts. All assets are listed by serial number and location, which are updated in the event of a replacement part being provided.

 

Customers can manage the entire renewal process and raise, monitor and escalate helpdesks should an issue be experienced.

Why Repair?

  • Be environmentally responsible
  • Can save you up to 90%
  • Restore products to high standards
  • Supporting Cisco, HP, Dell, IBM & more
  • Customer satisfaction score of 91%
  • No fix, no fee
  • Less than a 1% warranty return rate
  • 48 hour, 5 day and 10 day turnarounds

Why Refurbishment?

  • Manufacturer grade test & stress equipment
  • One year return to base warranty
  • Restore products to high standards
  • Smartpac maintenance contract on all refurbished equipment
  • Can save you up to 90%
  • Quality assurance

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